AI ENABLEMENT & LEARNING DESIGN
I design the training, job aids, and rollout support that get people using new AI tools safely and confidently, from day one.
Corporate AI Ambassador at Bank of Hawaiʻi · Bankoh's Best award, Q3 2025, for enterprise AI enablement
See the AI enablement work Discuss your rolloutPREVIOUS COMPANIES
Experience across banking,
aviation, and retail.
01 / SELECTED WORK
New tools, practiced through real workplace decisions.
Explore the courses, job aids, and the thinking behind them.
Concept project · System rollout enablement
Role-based go-live training for 900 aviation maintenance employees moving from paper work cards to a new digital maintenance platform in eight weeks.
Concept course built in Rise 360 for a fictional client. Hosted here as a static export.
FEATURED CONCEPT · AI ENABLEMENT · RESPONSIBLE AI USE
A 25-minute Rise 360 course that gets non-technical employees using an AI assistant safely and productively.
Concept course built in Rise 360 for a fictional client. Hosted here as a static export.
Harborline Financial is a fictional client. This concept demonstrates a learning design approach. No client affiliation or measured results are claimed.
In this fictional scenario, a bank licensed an AI assistant for every employee. Pilot users tried it once, pasted in customer data, or trusted invented facts.
Four habits (Protect, Prompt, Probe, Polish) taught through practice first: a data sorting activity, weak versus strong prompt flashcards, a flawed AI draft to critique, and five workplace scenarios. Paired with a one-page job aid for daily use.
Confidence pulse and knowledge check at the end, then weekly active use and restricted-data prompt flags at 30 and 60 days. Proposed measures, not reported results.
Launch campaign: see the 18-second ad that drives people to start the course ↗One concept, the full package. Built for Harborline Financial (fictional).
From learning design to launch
Launch campaigns that get people ready, not just informed.
HOW I CAN HELP
Practical support for teams who need
clearer learning and better tools for work.
Audience analysis, adoption risks, a champions network, and a launch plan that covers the people side of the rollout, not just the tech.
Needs analysis · Change plans · Champion programs
Discuss this serviceRole-specific courses and workshops on prompting, checking AI output, and responsible data use.
Rise 360 · Storyline · Live workshops
Discuss this serviceJob aids, prompt libraries, and quick guides people actually use mid-task.
Job aids · Prompt libraries · Quick guides
Discuss this serviceGo-live training for new systems and platforms. I map the tasks each role must handle on day one, build role-based paths with realistic practice, and add the job aids and champion support that carry people through the first weeks.
Onboarding · Labs · Reference materials
Discuss this service See the TailTrack go-live concept.Every engagement starts with a conversation about your audience, goals, timeline, and scope.
TRY A RESPONSIBLE AI DECISION
Practice the Protect habit. For this fictional bank’s assistant, decide what stays out.
Follow your own organization’s data policy and approved-tool rules at work.
ITEM 1 OF 3
02 / THE APPROACH
A course is one possible answer.
Understanding the problem comes first.
Listen to learners and stakeholders. Identify the performance gap and what success should look like.
Define observable objectives. Choose the right format and build practice around authentic work.
Prototype early. Make content clear, accessible, and useful. Refine it with the people who will use it.
Look beyond completion. Check what people can do and use the evidence to improve the experience. For AI rollouts, that means measuring real use and safe habits, not course completions.
03 / THE POINT OF VIEW
Learning should make work feel more possible.
Hi, I'm Brett Johnson.
I'm a learning designer who works where new tools meet real jobs. As Corporate AI Ambassador at Bank of Hawaiʻi, I helped colleagues across the bank put a new AI assistant to work, and that work earned a Bankoh's Best award in Q3 2025. Before that, I worked at Hawaiian Airlines and Starbucks, so I design for frontline, technical, and safety-critical teams, not just desk workers.
I care about the gap between knowing something and being able to do it on a busy Tuesday. My work closes that gap with practice, clear job aids, and launch support people will actually use.
The work on this site is concept work for fictional clients, built to show how I'd approach a real rollout.
PRACTICING WHAT I TEACH
I use LLMs to speed up first drafts of storyboards, scenarios, and content for Articulate builds. Every output gets a human designer’s review for accuracy, clarity, accessibility, and fit before it becomes part of your learning experience.
A SCOPE THAT FITS YOUR TEAM
About 6 weeks
A brief, course, job aid, and launch support.
One focused workflow
One course plus a job aid for a specific tool or workflow.
Monthly support
Learning design support as your tools and policies change.
Every engagement is scoped on a short call. You'll get a fixed price in writing before any work starts.
LET’S BUILD SOMETHING USEFUL
Bring a challenge, an idea, or a project that needs a fresh perspective. Let’s work out the right next step.
Tell me a little about what you’re working on and suggest a few times, including your time zone. We’ll arrange an introductory call by email.
Request an introductory call
